Reservations
How do I make a reservation?
You can reserve online through our website for daily rentals, or call us at
972-979-1722. Online reservations are for full-day rentals only.
Do I need a reservation, or can I just show up?
Both options work! You can reserve online in advance for peace of mind, OR you can
walk up directly to our booth during Trade Days for daily or hourly rentals - no reservation needed.
Walk-ups are subject to availability, so reserving ahead is recommended during busy weekends.
How far in advance can I book?
You can book up to 2 Trade Days shows in advance. We open reservations for
upcoming Trade Days weekends as they approach.
Can I rent by the hour?
Hourly rentals are available as walk-ups only, based on availability.
Online reservations are for daily rentals.
What's your cancellation policy?
- 72+ hours before: Full refund
- 24-72 hours before: 50% refund
- Less than 24 hours: No refund
- No-shows: Released after 2 hours, no refund
- Weather cancellations: Full refund if Trade Days is cancelled
Equipment
What types of scooters do you have?
We have two types of mobility scooters — both are 4-wheel for stability:
- Standard Scooter: Up to 350 lbs, 25 mile range
- Oversized Scooter: Up to 500 lbs, 18 mile range, extra-large seat
What is the weight limit?
Standard scooters have a 350 lb capacity. Oversized scooters have a 500 lb capacity
with a larger, more comfortable seat.
How long does the battery last?
Standard scooters have a 25-mile range, and oversized scooters have an 18-mile range.
Both are more than enough for a full day of shopping at Trade Days!
What if the scooter breaks down?
Call us immediately at 972-979-1722 and we'll bring a replacement
right away. If we can't provide a replacement, you'll receive a full refund.
Payment & Policies
What forms of payment do you accept?
We accept cash, credit cards, and debit cards.
Are reservations required?
No! Walk-ups are always welcome and we'll do our best to accommodate you based
on availability. However, reservations guarantee your equipment.